Florida Atlantic University Senior Financial Aid Officer in Boca Raton, Florida
Classification Title:Senior Financial Aid Officer
Working Title:Senior Financial Aid Offier
Salary:$14.85 - $15.80
Work Days And Hours:Monday - Friday, 9:00 a.m. - 6:00 p.m.
This position requires attendance of meetings and/or perform presentations on evenings and weekends and occasional Saturdays as required.
Job Posting Date:03-13-2018
Job Close Date:03-20-2018
Position Summary:The Senior Financial Aid Officer advises students and families at the front desk in regards to the processing of their financial aid application, assist with completion of forms, eligibility requirements, and documentation necessary to comply with federal, state and institutional regulations as well as policies and procedures. Assists fund and program managers with specific area of expertise with review of reports and special projects.
Provides phone coverage, answers questions and routes calls on a rotating schedule. Prepares outgoing mail and distributes incoming mail to appropriate recipients. Logs scholarships checks for auditing purposes as well as secure delivery to assigned counselor.
Performs an initial verification review of records of students selected by the Federal government. Determines the appropriate documents needed. Requests the necessary forms and documents. Reviews tax forms and other collected documents and makes changes if necessary in compliance with federal regulations and university policies. Ensures accuracy on FAFSA information in compliance with Department of Education anti-fraud policies. Electronically submits changes for final calculation in order to finalize the completion of their FAFSA application allowing for the accurate awarding of financial aid programs.
Performs Financial Aid literacy and outreach which includes teaching students about managing their debts, loan repayment and budgeting
Serves as liaison and approver for the Florida Virtual College and processes Concurrent enrollment for students attending FAU and other institutions to ensure eligibility for financial aid awards. Reviews financial aid files for fraudulent activity in compliance with federal regulations. Writes and maintains financial aid guidelines for handling fraudulent information.
Organizes and maintains adequate supplies and necessary forms of lobby, front desk and mail/phone room for the orderly daily functions of these areas. Coordinates the printing of forms or purchase of supplies with the Executive Secretary. Reviews financial aid website for accuracy and updates.
Performs other duties as assigned including cross training, professional development, other projects assigned by the Director.
Eligible Applicants:All (Internal and External)
Index No. (Financial Org):
Indicate % If Multiple Indexes.
Minimum Qualification:A high school diploma or equivalent and five years of Customer Service experience required.
Financial Aid experience is preferred.
Excellent customer service skills, organizational, written and verbal communication skills required.
Computer proficiency, including use of Microsoft Outlook and Word required.
Ability to organize and handle multiple tasks to accomplish goals in a timely manner required.
College/Department:Student Financial Aid
Special Instructions to the Applicant:Individuals with disabilities requiring accommodation, please call 561-297-3057.
Preference in appointment will be given to eligible veterans, spouses of eligible veterans, and certain family members of eligible veterans, in accordance with Florida Statutes, Section 295.07. Please submit your DD214 (Member 4 preferred) showing your dates and character of service to our office by fax to 561-297-3915 or scan and email to firstname.lastname@example.org, prior to the closing date of the position.
Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.
Due to the implementation of Workday Recruiting (FAU's new applicant tracking system), applicants may be requested to electronically submit a duplicate application in order to move forward with the recruiting process.
Successful completion of a background and credit check is required for the selected candidate prior to the start date.
Quicklink for Posting:jobs.fau.edu/applicants/Central?quickFind=63148
Florida Atlantic University is an equal opportunity/affirmative action/equal access institution and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veterans status or any other characteristic protected by law.