Associa Pool Attendant (Luxury Condo) in Aventura, Florida
This Pool Attendant position is for Associa's South Florida Branch, Marquis Association Management. Marquis Association Management is a boutique property management provider that works exclusively with Luxury High Rise and Mid Rise Condominiums and Developer Properties.
*CLIENT PROPERTY: *Ultra Luxury Mid-Rise Condo in Aventura, FL
Position Weekly Schedule: 9:00am - 5:30pm Mondays, Wednesdays, and one other day a week (24hrs per week)
The Pool Attendant should be impeccably mannered & discreet. Greet visitors utilizing the pool area, anticipate any needs, and provide excellent customer service.
Make sure towels are clean, neatly folded, and ready at start of day
Prepare pool area; umbrellas open, area clean with no trash, and lounge chairs are straight and set at uniform incline position
Welcome owners or guests arriving at or visiting the pool area and consistently offering a professional, friendly, high service experience
Assist owners/guests with lounge chairs, umbrellas, F&B requests, and any other service needs
Continue to check on guests through out the day
Follow company policies and procedures and make sure proper rules are followed at the pool area
Oversee the general cleanliness and upkeep of the pool area working with Housekeeping and Maintenance when needed
Other duties as assigned
- To perform this job successfully, the individual must be able to perform each essential duty and responsibility in a safe and satisfactory manner, and the individual must be punctual and have a good attendance record, and have reliable means of transportation to work. We are looking for friendly people with a PASSION for the Hospitality Industry that love to serve and make people feel special.
Job Skills Requirement:
Creates an environment that assures consistent owner / guest satisfaction at a standard on par with a 5-Star Hotel
Maintains a strong "familiarity" and "professionalism" with property owners and guests
Possession of excellent communication skills
A passion for serving guests and collaborating with other staff
Ability to stand and walk the pool area for long periods at a time
Work at a fast pace attending to needs quickly
Able to lift and carry up to 50 lbs; including rearranging pool chairs and removing tables and umbrellas when a storm is coming
Ability to speak effectively in English welcoming owners and guests
Knowing additional languages is a plus
Education and Experience:
The Pool Attendant position requires Hospitality/Hotel/Condo customer service experience with preferred training/education from a Hospitality Program, University, or company that has a solid Hospitality Service training program. (Prior Beach Attendant Training is also good)
Preferred experience is 1+ years’ experience working in a luxury Hotel and/or Luxury Condominium property in a customer facing role.
All your information will be kept confidential according to EEO guidelines.